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If you’re experiencing technical problems while trying to place an order, the cause may be a problem with your computer or mobile device, your internet connection, our site, or an inconsistency in the information you’re providing. Please visit our Co
If you’re not quite sure which size is right for you, refer to our Size Guides. They’re located above the available sizes for each of our products. These Size Guides will have the most accurate size guidance for that specific style. It is important t
No, Cupid Intimates does not offer backorders. We will not accept an order, nor charge you, for any item that cannot be shipped with 72 business hours. If an item you'd like to order appears to be out of stock, please Contact Us and we can help to cr
To apply a promo or discount code:. If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.
To check out, you can click the shopping bag icon on the top right corner of your screen and follow the prompts to reach checkout or just directly click this link to take you to checkout: https://cupidintimates.com/checkout
We accept Visa, Mastercard, Discover, American Express, PayPal, Google Pay, Apple Pay, Amazon Pay, and Shop Pay.
Cupid Intimates is required by law to collect any state, county, and/or local sales taxes applicable to CupidIntimates.com purchases made in states where our company has a physical nexus or connection with the associated taxing jurisdictions (i.e., w
No. We're sorry, at this time, we do not accept any credit cards with billing addresses located outside the United States.
After you've placed your online order, you will receive an order confirmation email containing your order number with a receipt. Please check your spam or junk email folders if you haven't received your order confirmation email within a few minutes o
Please check your junk or spam email folders to see if your order confirmation email is there. If not, please contact us using the Contact Us page and we will assist you.
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
Orders may be canceled until 8:45am ET the next business day after your order was placed, but we cannot guarantee that we will be able to cancel your order. Please email our team with your cancellation request as soon as possible. You will receive co