What is your shipping policy?Updated a month ago

Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

Delivery times vary depending on the destination and the shipping method selected:

• Economy USPS Ground Advantage Delivery: Typically arrives within 5-8 business days, after our 72 non-holiday business-hour processing time.

• Standard USPS Ground Advantage Delivery: Typically arrives within 3-4 business days, after our 72 non-holiday business-hour processing time.

• USPS Priority Mail Express®: Typically arrives within 1-2 business days, after our 72 non-holiday business-hour processing time.

• UPS 2nd Day Air®: Typically arrives within 2-3 business days for destinations in the continental United States and the District of Columbia, and 3-4 business days for destinations in Alaska, Hawaii, Guam, and Puerto Rico, after our 24 hour non-holiday business-hour processing time.

• UPS Next Day Air®: Typically arrives within 1-2 business days for destinations in the continental United States and the District of Columbia, and 3-4 business days for destinations in Alaska, Hawaii, Guam, and Puerto Rico, after our 24 hour non-holiday business-hour processing time.

Please note that these stated delivery times are estimates only. CupidIntimates.com cannot guarantee that any order will arrive within these stated time horizons. Once shipped from our Distribution Center, deliveries become the responsibility of UPS or the USPS. For questions or concerns about your shipment’s status, please contact UPS at UPS.com or the USPS at USPS.com.

Please also note that orders won't be shipped on Saturdays, Sundays, or holidays.

Currently, we do not offer international shipping, but we are working to provide this service in the future.

Cupid Intimates is not responsible for packages that are undelivered, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer at checkout. It is the customer's responsibility to ensure that all shipping information, including street address, apartment/unit numbers, city, state, and ZIP code, is accurate and complete before placing an order. If a package is returned to us due to an incorrect address provided by the customer, additional shipping charges will apply for reshipment to the correct address. We strongly encourage all customers to carefully review their shipping information before completing their purchase to avoid any delivery delays or additional fees.

For additional questions, please see our full Shipping Policy.